The optimized process is gradually implemented throughout the organization based on the feedback and experience gained from the pilot. New participant groups are trained and familiarised with the process.
The expectations, framework conditions, opportunities and perspectives must be communicated clearly and comprehensibly to the participants in advance. The experience reports from the pilot phase are crucial for this.
The business-wide rollout uses the pilot's experiences and provides experts from this pilot as contact persons. That is how a transparent and successful change process succeeds on a large scale.
The problems can be identified at the department or division level. This enables pinpoint support with helpful action plans.
Based on the two analyses and the feedback received from the pilot group, zweikern once again takes a close look at the procedure. Together with the client's project team, the successes and hurdles of the work so far are reflected upon.
The findings from this discussion are transferred to the project manual and made available to all participants. This means that both zweikern and the client have all the important findings from the pilot at their fingertips.
At the beginning of the rollout, zweikern puts the entire process to the test with the customer:
On this basis, the questionnaire, actions, and the process are optimized. zweikern develops the final approach and involves the project team on the client-side for improvement and approval.
An essential step is the onboarding of the new participant groups. Therefore, experience bearers from the pilot can pass on their insights to subsequent groups. Through these reports, the questionnaire, the processes and the actions can be communicated effectively. Significant challenges and essential milestones are also better identified and discussed. In this way, it is possible to implement the large survey with the best effort-benefit ratio for all participants.
Following onboarding, the entire project area is now integrated into zweikern Analytics. The analysis, support and action phase correspond as far as possible to the pilot phase. They are the core of the change process and are implemented in a targeted manner.
Of course, zweikern again takes the time to emotionalize board members, supervisory & works councils separately and support the internal approval process. That is because the process needs the support, understanding, and participation of higher management levels and the works council.
In the rollout, thanks to the digital zweikern infrastructure and the existing knowledge from the pilot, it is possible to implement the onboarding and preparation of zweikern Analytics even more efficiently and quickly. This time saving benefits the overall process.
After completing the survey, the results are first reflected with the project staff, and higher-level actions are selected (e.g., the workshop offers). Here, the adapted proposals for measures from the pilot can be applied, and specific actions to individual locations and teams can be developed. The following steps are taken in the action phase:
zweikern aims in this phase to use the internal experts for specific actions from the pilot in such a way that new leaders can draw on existing knowledge. In this way, we enable internal best practice sharing combined with a growing network of contacts in the organization beyond the process.
The challenge of this step is to develop broadly applicable actions and at the same time successfully support the project staff and the managers or participants.